When repair may be considered
Repair may be considered when the damage and surrounding glass are suitable. A repair may help improve and stabilise the damaged area, although a visible blemish may remain.
WINDSCREEN REPAIR
Windscreen Repair and Chip Assessment
A chip or crack should be assessed before the appropriate service is confirmed. Repair suitability depends on the damage and the condition of the windscreen.
REPAIR SUITABILITY
What the assessment considers
The team considers the damage as a whole rather than relying on one measurement or a universal rule.
- Type and shape of the chip or crack
- Size and depth of the damage
- Position on the windscreen
- Whether the damage is spreading
- Overall condition of the glass
Start with clear photographs
Send one close-up photograph and one full view of the windscreen, together with the vehicle make, model and year. Photographs can help with an initial review, but an inspection may still be needed before repair suitability is confirmed.
WhatsApp Damage PhotosREPAIR OR REPLACEMENT
The appropriate option depends on the damage
When replacement may be advised
If repair is not suitable after assessment, the team may recommend windscreen replacement. The decision depends on the damage and vehicle requirements.
An initial photo review is guidance only. Final service suitability may depend on an in-person inspection of the glass.
REPAIR QUOTATION
Why repair requirements can differ
The quotation depends on the damage type, location, extent, glass condition and the work required after assessment.
Send the vehicle details and photographs first. The team can then advise whether to arrange an inspection, consider repair or discuss a replacement quotation. No service outcome can be confirmed from a description alone.
NEED HELP WITH YOUR WINDSCREEN?
Our central team will help identify the right next step.
Send us your windscreen enquiry anytime. We are ready to understand what you need and guide you to the right service option.
Monday to Saturday, 9:00 AM to 6:00 PM.