Send information
Send the insurance policy, vehicle details and damage photo.
INSURANCE CLAIM ASSISTANCE
Insurance Claim Assistance
Send your policy, vehicle information and damage photographs to our central WhatsApp channel for guidance on the required documents and next steps.
FIVE CLEAR STEPS
How the claim assistance process works
Check requirements
Top View checks the information and claim requirements.
Submit documents
Provide the required documents for your claim.
Confirm service
Appointment and service location are confirmed.
Complete service
Approved repair or replacement is completed.
Claim eligibility and approval are subject to the customer’s insurance policy terms and insurer requirements.
WHAT YOU MAY NEED
Prepare your claim documents
- Insurance policy or cover note
- Vehicle information
- Owner identification where required
- Driving licence where required
- Damage photographs
- Additional insurer documentation where required
NEED HELP WITH YOUR WINDSCREEN?
Our central team will help identify the right next step.
Send us your windscreen enquiry anytime. We are ready to understand what you need and guide you to the right service option.
Monday to Saturday, 9:00 AM to 6:00 PM.